Skip to main content
Select Image

Contact Us


    We're Here For You!

    ​At Summerland Credit Union your opinion is important to us! If you have any questions regarding our website, our products and services, or any comments or concerns in general, please feel free to let us know – we want to hear from you!​


    Contact Centre

    Our educated and friendly staff are available to help you with your needs by a simple phone call.


    Monday - Friday: 9:30am to 4:30pm

    Saturday (Contact Centre Only): 9:30am - 1:00pm

    Online Service

    Convenient way to contact us! Fill out our email form and we will get back to you as soon as possible. 

    In Person Service

    Visit us in branch to receive exceptional service from our highly competent staff.

    13601 Victoria Rd N
    Summerland, BC

    Monday - Friday: 9:30am to 4:30pm

    Have feedback or a suggestion for us? 

    We value your feedback and would like to hear from you! We're committed to resolving any complaints fairly and will use your input to improve our services.

    Additional Contact Information

    Find Us On Social Media!

    We are on Facebook, Instagram, Twitter and Linked In!

    Summerland MemberCard Support

    Protect your money. Keep your MemberCard in a safe place & do not tell anyone your PIN number.

    If you believe your MemberCard is Lost or Stolen

    Call Us Directly: 250-494-7181
    For 24/7 Assistance: 1-888-277-1043

    Need to Contact our Privacy Officer or Compliance Department?

    You can email our Privacy Officer directly at
    Contact our compliance department at

    You can also visit the branch and ask to speak to either department with your concerns or questions.

    Summerland Collabria Credit Card Support

    Cardholder support team members work on your behalf 24/7 every day of the year.
    Lost or Stolen Card
    Questions about your Account
    Trouble Logging into MyCardInfo

    Canada & US: 1-855-341-4643
    International: 1-647-252-9564