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We're Here For You!

​At Summerland Credit Union your opinion is important to us! If you have any questions regarding our website, our products and services, or any comments or concerns in general, please feel free to let us know – we want to hear from you!​


Contact Centre

Our educated and friendly staff are available to help you with your needs by a simple phone call.


Monday - Friday: 9:30am to 4:30pm

Saturday (Contact Centre Only): 9:30am - 4:30pm

Online Service

Convenient way to contact us! Fill out our email form and we will get back to you. 

In Person Service

Visit us in branch to receive exceptional service from our highly competent staff.

13601 Victoria Rd N
Summerland, BC


Additional Contact Information

Find Us On Social Media!

We are on Facebook, Instagram, Twitter and Linked In!

Summerland MemberCard Support

Protect your money. Keep your MemberCard in a safe place & do not tell anyone your PIN number.

If you believe your MemberCard is Lost or Stolen

Call Us Directly: 250-494-7181
For 24/7 Assistance: 1-888-895-4897 

Need to Contact our Privacy Officer or Compliance Department?

You can email our Privacy Officer directly at
Contact our compliance department at

You can also visit the branch and ask to speak to either department with your concerns or questions.

Summerland Collabria Credit Card Support

Cardholder support team members work on your behalf 24/7 every day of the year.
Lost or Stolen Card
Questions about your Account
Trouble Logging into MyCardInfo

Canada & US: 1-855-341-4643
International: 1-647-252-9564